Lufthansa City Center International announces new Franchise Account Manager for Asia Pacific, Middle East, Eastern Europe & Africa
Lufthansa City Center International (LCCI), the international LCC headquarters representing 300 Lufthansa City Center travel agency franchisees across 109 countries, announces a key change within its global account management team. Effective December 1, 2025, Alexander Trenks will assume the role of Franchise Account Manager Asia Pacific, Eastern Europe, Middle East and Africa, succeeding Andrej Skraba, who has held the position since 2001 and will retire at the end of April 2026. Bringing extensive experience from senior roles at both tour operators and hotel groups,Alexander Trenks will be responsible for further developing LCCI’s global network of corporate- and leisure-focused travel experts. His role includes supporting LCCI’s ambitious international expansion strategy and strengthening the brand’s footprint across Asia, the Middle East and Africa.
Key strategic priorities for his role include enhanced performance management, the continued expansion and the cultivation of LCCI’s hallmark relationship-driven culture, maintaining flat hierarchies and close, collaborative engagement with franchise partners remains a core value of LCCI—one that Trenks will continue to foster and advance.
“We are delighted to have found a highly qualified successor to Andrej Skraba in Alexander Trenks. With his expertise and forward-looking approach, he will continue to modernize and strengthen our travel agency network in his regions,” says Heiko Brix, Managing Director of LCCI. “We would also like to take this opportunity to express our sincere gratitude to Andrej, who has successfully supported and guided hundreds of LCC franchisees over the years, consistently delivering outstanding results.”
A trained hotel manager, Alexander Trenks began his career with Accor as a Front Office Agent. In 2016, he joined alltours in the back-office department, since 2018 he managed service changes for the Byebye brand’s package holidays. In 2019, he advanced to the flight procurement department at alltours flugreisen GmbH as Group Lead for dynamic reservations. Since 2021, he has served as Head of Flight at Coral Travel/FERIEN Touristik, overseeing a team of 20 employees and managing strategic flight procurement and allotment for charter flights, scheduled services and dynamic packaging across the DACH region.
Alexander Trenks, 36, is based in Düsseldorf, is a father of one child and is passionate about kite surfing.
About Lufthansa City Center:
Lufthansa City Center (LCC) is the world's largest independent franchise company in the travel agency market with 600 offices in 110 countries and a total turnover of 7.6 billion Euros (business year 2024). LCC is active in the leisure (tourism) and corporate (business travel) sectors. The chain of owner-managed medium-sized travel agencies includes 280 offices with around 1,800 employees in Germany. Outside of its home market Germany (which is operated by the German franchisor Lufthansa City Center Reisebüropartner GmbH), the travel agency network employs around 5,700 people in 320 offices. Responsible for all world-wide agencies is Lufthansa City Center International GmbH, the international franchisor located in Frankfurt/Germany. Lufthansa City Center offer a global programme with local relevance to nurture the cultural differences and dynamics required in each market. A global presence with local capabilities ensures the best opportunity for delivering exceptional customer service. Further information is available at lufthansa-city-center.com/en.
Press Contact
Anke Steinhauer, anke.steinhauer@lcc.de Tel: +49 6966075307
