The worldwide travel agency franchise network of Lufthansa City Center comprises of around 550 locations in over 100 countries. Only those agencies that commit to stringent quality standard are selected. In order to ensure that these exacting standards are maintained, we support our LCC franchisees with a comprehensive Quality Concept. It is our aim to advance all LCC agencies to achieve maximum customer satisfaction, profitability, and market share. Our quality standards are constantly enhanced and adapted in regular exchange with our members so as to ensure 100% implementation and to derive operational value.
As a Lufthansa City Center travel agency franchise member, you become part of a growing global network that sets a clear focus on trust and partnership. Our franchisees can rely on a strong LCC team that is located at the headquarters in Frankfurt as well as on the regional Account Management team that provides personal and localised support.
The benefits of the strong Lufthansa City Center network are obvious: LCC travel agencies remain independent and enjoy their entire entrepreneurial freedom. Still, they profit from the international expertise of a leading premium provider for corporate and leisure travel. Each owner enjoys the best of both worlds. This is also one of the main reasons why our LCC entrepreneurs represent and demonstrate an outstanding above-average performance.