Heiko Brix Appointed Managing Director of Lufthansa City Center International
Frankfurt, 12 July 2024:
Lufthansa City Center International (LCCI), the international headquarters for 300 Lufthansa City Center travel agency franchisees in 104 countries, announces significant management changes: Effective September 1, 2024, Heiko Brix will assume the role of LCCI’s Managing Director. Heiko Brix succeeds Martina Groenegres, who has led LCCI since 2020 and is set to enter early retirement end of August 2024. Heiko Brix brings a wealth of experience to his new position, having held various roles within the Lufthansa Group since 2001. He is currently the Commercial Director of Touristic Offer Management at Eurowings, where he manages a diverse team and key portfolio to ensure revenues and "best in class" processes for touristic partners and their needs.
The shareholders of Lufthansa City Center International GmbH are Lufthansa Commercial Holding and Lufthansa City Center Reisebüropartner GmbH . "We are delighted to have found a highly qualified successor to Martina Groenegres in Heiko Brix. As an expert in the global travel industry, he will continue to innovate and modernize an increasingly strong travel agency network. We would like to take this opportunity to wholeheartedly thank Martina, who has successfully led the team through the global pandemic, achieving outstanding success. Thanks to her leadership, the international network has grown from 220 to 300 locations in 104 countries, the annual result and shareholder’s equity have increased significantly and LCC is already one of the top performers in modern air retailing powered by NDC," says Johannes Walter, Chairman of the Supervisory Board of LCCI.
With 32 years of industry experience, from frontline operations to executive management, Heiko Brix is well-prepared to lead Lufthansa City Center International into its next phase of growth. “The Lufthansa City Center network, both in Germany and globally, has consistently been an integral and professional presence throughout my career. With its advanced technological infrastructure, its incredible human power of locally routed innovative entrepreneurs and its collaborative efforts, it feels absolutely fitting and rewarding to officially join the team," comments Heiko Brix.
Heiko Brix started his career at Kuoni Travel, moved to Lufthansa in 2001 and was responsible for the Lufthansa City Center travel agencies as Key Account Manager. After further positions, he took over the management of the Lufthansa Global Telesales location in Istanbul in 2009, later became responsible for Lufthansa Group Sales South-West Germany, then West Germany and until 2021 LHG Sales South-East Asia and Pacific. In June 2021, Heiko took over overall management of Eurowings' tourism sales in Cologne. Heiko Brix is 55 years old, has been married to his wife from Warsaw for 27 years and is the proud father of a 21-year-old daughter and a 23-year-old son.
About Lufthansa City Center:
Lufthansa City Center (LCC) is the world's largest independent network in the travel agency market with 580 offices in 105 countries and a total turnover of 5.98 billion Euros (business year 2023). LCC is active in the leisure (tourism) and corporate (business travel) sectors. The chain of owner-managed medium-sized travel agencies includes 280 offices with around 1,800 employees in Germany. Outside of its home market Germany (which is operated by the German franchisor Lufthansa City Center Reisebüropartner GmbH), the travel agency network employs around 4,500 people in 300 offices. Responsible for all world-wide agencies is Lufthansa City Center International GmbH, the international franchisor located in Frankfurt/Germany. Lufthansa City Center offer a global programme with local relevance to nurture the cultural differences and dynamics required in each market. A global presence with local capabilities ensures the best opportunity for delivering exceptional customer service. Further information is available at lufthansa.city-center.com/en.
