28. June 2021
Lufthansa City Center International has announced that they have partnered up with the world's largest ferry ticket booking site, Direct Ferries, to enable their international LCC travel agencies (outside Germany) to book ferry tickets. This partnership will give LCC travel agencies access to the entire Direct Ferries ferry inventory, allowing them to compare and book ferry tickets from over 230 ferry companies via one platform.
“Due to the COVID-19 pandemic, more people are now interested in travelling by ferry as a mode of transportation. Integrating Direct Ferries into our international supplier portfolio is an important add-on for our customers. Our international LCC members can now book ferry tickets covering over 4,000 routes globally via this new cooperation”, states Martina Groenegres, Managing Director Lufthansa City Center International GmbH.
Ido Schiferli, Head of Partnerships at Direct Ferries, commented, “Direct Ferries' easy-to-use travel agent booking portal will help LCC travel agencies to find the best ferry crossing for their customers at the best price. Whether it's a ferry crossing in the Mediterranean, the Channel, Scandinavia, or in Asia, having one place to book all ferry tickets is a fantastic advantage for any travel agency.”
Background information for the editorial offices
About Direct Ferries
Established in 1999, Direct Ferries is the world’s largest ferry ticket comparison and booking site. With access to live ferry timetables throughout the Mediterranean, Irish Sea, English Channel, Scandinavia, Asia, and Australasia, travelers can compare prices and sailing times on more than 4,000 ferry crossings from more than 700 ports around the globe and book ferry tickets sold by over 230 ferry companies worldwide. Globally over 4,500 travel agencies and sites already have partnered up with Direct Ferries and use their booking technology, such as a travel agent booking portal, booking widget and API. For more information about Direct Ferries please visit: www.directferries.com
About Lufthansa City Center:
Lufthansa City Center (LCC) is the world's largest independent franchise company in the travel agency market with 500 offices in 85 countries and a total turnover of 5,43 billion Euros (business year 2019). LCC is active in the leisure (tourism) and corporate (business travel) sectors. The chain of owner-managed medium-sized travel agencies includes 270 offices with around 2,000 employees in Germany. Outside of its home market Germany, the travel agency network employs around 2,300 people in 230 offices. Responsible for all world-wide agencies is Lufthansa City Center International GmbH, the international franchisor located in Frankfurt/Germany. Lufthansa City Center offer a global programme with local relevance to nurture the cultural differences and dynamics required in each market. A global presence with local capabilities ensures the best opportunity for delivering exceptional customer service. Further information is available at www.lufthansa-city-center.com/en
21. June 2021
Lufthansa City Center International (LCCI) signed a partnership agreement with GOPASS Global, a leading travel risk management company. The partnership between the two companies includes integration of GOPASS Global solutions by international Lufthansa City Center travel agencies (outside Germany) and predominantly their corporate clients using either the web-based solutions or directly integrating into existing systems and processes through the GOPASS Global API.
“The GOPASS Global solution is the most comprehensive and robust risk assessment tool available in the market and we are delighted to be partnering with them to help encourage safe travel”, says Lufthansa City Center International Managing Director, Martina Groenegres. She emphasized that their “international travel agency members and their clients have been asking LCC to provide a duty of care solution, one that addresses the needs of the traveller in the new world”.
“This collaboration will bring significant benefits both to the customers of GOPASS Global and Lufthansa City Center International by adding new capabilities and distinctively elevate the level of consulting for the traveller” says Founder and CEO of GOPASS Global Mark Radford.
The benefits of this new partnership include:
This is the fresh start to a new and promising collaboration aimed at supporting travelers worldwide, and overall contributing to the development and enhancement of the travel industry.
Background information for the editorial offices
About GOPASS Global
GOPASS Global is a post-Covid travel risk management platform that uses advanced analytics to manage corporate travel duty of care. The platform provides an end-to-end view of all the aspects of an employee’s travel and their risk of exposure in the cycle of travel. Aggregating real-time data from different reliable data sources, GOPASS Global has developed the ability to create an objective and quantifiable risk score that summarises the biosecurity risk associated with all primary aspects of the customer’s itinerary, including country of origin, destination and any stops, airline and even aircraft type.
About Lufthansa City Center:
Lufthansa City Center (LCC) is the world's largest independent franchise company in the travel agency market with 500 offices in 85 countries and a total turnover of 5,43 billion Euros (business year 2019). LCC is active in the leisure (tourism) and corporate (business travel) sectors. The chain of owner-managed medium-sized travel agencies includes 270 offices with around 2,000 employees in Germany. Outside of its home market Germany, the travel agency network employs around 2,300 people in 230 offices. Responsible for all world-wide agencies is Lufthansa City Center International GmbH, the international franchisor located in Frankfurt/Germany. Lufthansa City Center offer a global programme with local relevance to nurture the cultural differences and dynamics required in each market. A global presence with local capabilities ensures the best opportunity for delivering exceptional customer service. Further information is available at lufthansa-city-center.com/en.
19. May 2021
A trusted travel management company or travel agency will play an increasingly vital role as travel gathers momentum. The traveller is looking for a partner who is there with them both online and offline, ensuring they get the most out of their leisure or business trip, the best price with the latest information. It is this need for a traveller-centric approach that sits at the heart of the new global partnership between Lufthansa City Center International and travel technology specialist Snowstorm Technologies.
The Snowstorm OneWurld Desktop product provides international LCC members (outside Germany) with a single user interface, connecting a huge bookable database of product that the modern travel professional requires from air, hotel, cruise, car and tours to activities. Aggregated from multiple sources, including GDS, NDC, low cost carriers, bed banks, OTAs and direct connect APIs. All personalised to the agency, the integrated travel retailing solution, allows for individual margin management, plus it provides a full business intelligence and reporting suite to understand what the key profit drivers are.
This simple user experience for an agent is then replicated for the corporate traveller through the OneCorporate self-booking tool or on the leisure agencies own website. But the huge product breadth and seamless interaction is only half the story, the core functionality is the OneWurld collaboration tool, creating an interaction between the agent and customer at every stage of the search, booking and travel cycle – complete trip management.
Commenting on the new partnership for their 225 agencies across 84 countries (outside Germany), Martina Groenegres, Managing Director of Lufthansa City Center International said, “We are very excited about this partnership with Snowstorm and their leading-edge travel technology. The TMC and travel agent product knowledge is incredible and this now requires an understanding of the ever changing new protocols introduced as a result of Covid-19. The OneWurld and OnePromote products now unite this expertise with an incredible platform and an unbeatable range of products, whilst creating a unique collaboration between the customer and the agent, to ensure a smooth trip every time.”
“We are driven by our vision to provide the TMC and travel agency community with a simple to use, collaborative and innovative booking technology, to help them flourish in the market. The place of an agent in the purchasing chain is more important than ever and we are delighted that Lufthansa City Center are the latest in a growing list of industry leading networks to recognise the power of our platform and adopt it for their members globally.” said Riaz Pisani, Chief Strategy Officer of OneWurld.
Snowstorm Technologies (UK) Ltd.
Revolutionary integrated travel retailing solution that provides travel agents with the necessary tools to PIVOT to stay relevant, compete, grow, drive sales and increase profitability in the post Covid-19 environment.
The solution provides agents with a comprehensive Agent Desktop with world class B2B and B2B2C collaborative booking solutions, a powerful mid and back office, a fully integrated Corporate Booking Tool geared for the SME market and a full end to end Lead Generation and Marketing platform.