The travel market has become fragmented. In air, it is no longer just about booking in the GDS, we also need access to low cost carriers, NDC content and consolidators. Whilst for hotels, we now need to book third parties; e.g. Expedia, booking.com, Hotelbeds.
We are also increasingly seeing the need for full itinerary management on behalf of a client, the need to book other ancillary products - transfers, sightseeing, attraction tickets, etc
This means that there has been a growing requirement to work outside of the GDS, to access alternative providers, which slows the booking process, and adds time/costs.
Overlay this with the fact that technology sits at the heart of everything, we all carry a mobile/cell, we all use a PC or tablet. Customers have an increasing appetite to book their own itinerary. Travel options are freely accessible for your clients, so your agency needs to be connected too.
At Snowstorm we have developed oneWURLD, our agent desktop and online booking tools. A flexible central hub which is fed by the GDS and many suppliers, all with the same high-spec functionality for the agent desktop and customer booking engines. interconnecting products on one platform, we have expanded beyond the travel solar system, to become a wider travel universe.
The platform is driven by AI to provide:
- Integrated agent desktop, corporate and leisure booking platforms
- Air booking with GDS, NDC & LCC
- Hotel booking/car hire for 40+suppliers
- Expense management
- Dynamic packaging and upsell
- Integration to Facebook and Instagram
- Viator
- Transfers
- Merchandising which allows agents to earn on average 25%
- Cruise Platform - Q1 2025
- Ticketmaster Content – Q3 2025
Technology should save you time, make you more productive and reduce errors. oneWURLD has meta-search, aggregating different suppliers and feeds into your core business, it will save hundred’s of man hours per week, thereby reducing your overheads too.
Want to know more? Please contact neil.armorgie@snowstormtech.com.
