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Lufthansa City Center gives great consideration to the future of the company and its workforce. As the only global travel agency chain that has its headquarters and base in Germany, we are continually setting standards in many areas. Therefore, we have high expectations of ourselves when it comes to corporate social responsibility - i.e. ensuring we shape a responsible course for the future.
Our best asset: our workforce.
Our future rests on the performance and personality of our staff. We value this asset and look after it with career opportunities for young people that are fit for the future and a broad range of training and professional development measures which ensure the growth of our quality brand.
Joining the Charter of Diversity.
Lufthansa City Center has joined the "Charter of Diversity". Together with other commercial companies, Lufthansa City Center follows an initiative put together by the German government that promotes diversity in companies. The primary objective: a working environment that is free of prejudice. Each member of staff should be appreciated - irrespective of gender, nationality, ethnicity, religious belief, disability or age.
Environmental Management Certification DIN EN ISO 14001
We have implemented an Environmental Management System according to the DIN EN ISO 14001. Since 2009, LCC has been successfully audited by the certification authorities. One of our environmental goals is to integrate environmentally sound products and services into our product portfolio thus enabling our clients to align their travel programs with their CSR strategy.
Lufthansa City Center Environmental policy
Lufthansa City Center Headquarters is committed to making environmental protection an integral part of its business activities. Therefore, minimizing our environmental impact and improving our environmental service are at the forefront of our operations.
Lufthansa City Center plays an active role in various sustainability initiatives. Through these memberships we can raise awareness on sustainability issues among industry partners and institutions:
Our Business Travel Lufthansa City Center offices and the Lufthansa City Center Headquarters in Frankfurt bear a special seal of quality: certification in accordance with DIN EN ISO 9001 and 14001. Not only does it identify us as a quality provider, but it acknowledges our sustained commitment to our wide range of vocational education and training.
In Germany, all LCC members and the LCC Headquarters are certified according to the ServiceQuality initiative, honouring our excellent approach to continuous service quality enhancements.
“Deutsches Institut für Service Qualität” has ranked LCC as Top 4 of all German travel agency chains in 2018. “Made In Germany“ is not just a slogan, it is our attitude to business: Reliability, quality and professionalism at the highest level!
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