Process optimisation and efficiency are becoming more and more indispensable in the highly competitive corporate and leisure travel markets. State-of-the art service quality can no longer be guaranteed without the relevant and appropriate IT support. To meet the challenging and increasing customer demands Lufthansa City Center trust in a comprehensive and reliable IT portfolio which optimises the business processes in the travel agency. Not only are leading market technologies implemented, they are adapted to the needs and working processes of the respective LCC offices.
The LCC Mypage offers a professional internet presence with just one click. As an LCC franchisee you immediately also become an online partner. Each member automatically receives an all-round, ready-to-use, professional and state-of-the art web concept offered in various modules to adapt to each individual need. With the multilingual website concept, you neither have to take care of the concept, design, nor your contents and can fully focus on your core business. Of course, we offer full local flexibility so that you can edit your own offers individually and at any time – with the user-friendly content management system.
To support your local promotion and marketing activities in uniform corporate identity, our online web-to-publish marketing tool provides you with a wide variety of templates for stationery, advertising and POS material with easy local production. In a few steps, your individualised brochure, flyer, banner and poster are easily created and then locally printed, without the need to involve any additional local marketing agency.
Communication is key. With the Extranet “myLCC”, communication, dialogue, exchange, feedback, and direct one-on-one exchange has never been easier. myLCC provides real-time dialogue and franchise, product and sales information. Knowledge from within – available online 24/7.
And also in terms of mobile travel applications, LCC provides the perfect solution: LCC Mobile accompanies the customer and offers seemless communication, booking, destination advice and service support during his journey- again personally designed by his local LCC travel agency.
In terms of Direct Connect capabilities within the changing travel environment, LCC accompanies, consults and offers its franchisees a global solution ahead of the market at best conditions. Cutting-edge technologies and providers ensure seemless process optimisations in any LCC; also in a future without full GDS content.