LCC General Assembly in Montenegro lays the foundation for the digital future - the more complex the world becomes, the more we need people
"We are evolving from a system to a global platform" was the leading concept of the LCC General Assembly in Montenegro from 7 to 10 November 2019. 415 participants from 70 countries travelled to Budva to be part of this future-oriented exchange. Through knowledge transfer, LCC wants to ensure that all partners are still well positioned tomor-row. The basic belief is that the more complex and technical the world becomes, the more we need people.
As a global travel agency network, LCC Group connects the expertise of 5.300 employees worldwide. The management puts the strength of the community in a nutshell with the formula "Touch & Tech"; it is the connection of personal service (Touch) with digital cus-tomer interfaces (Tech) that already makes LCC successful. Markus Orth explains: "We want to expand on this advantage in the corporate and leisure sectors, because I am firmly convinced that we will also play a significant role in the market as a TMC and travel agen-cy community in the increasingly digitized world. The key point is the technology that makes customer approach more individual and so it will be in the future." The recently an-nounced partnership with Voya is just the beginning. The entire network of successful en-trepreneurs is ready to invest in technology. This was clearly shown at the General Assem-bly, Orth says.