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Lufthansa City Center International GmbH

Lufthansa City Center

Telephone: +49 (69) 66075 300
+49 (69) 66075 310

Lyonerstraße 36,
60528 Frankfurt am Main

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Experience. Knowledge. Trust.

Get to know our Management Team.

Klaus Henschel

Klaus Henschel

Managing Director

I have been with Lufthansa City Center since our early beginnings in 1999. The best thing about managing our international company is that you get in contact with so many different cultures. One of the most emotional moments for me so far happened during our annual meeting, held in Austria in 2005. We were lucky to experience wonderful winter weather and for some LCC colleagues, this was the first time in their life that they had ever seen snow. I will never forget their incredible first reactions. It's moments like these when I realize we are doing more than running an international travel agency franchise group - we are changing people's lives for the better.

Klaus is a self-described audiophile, and is a fan of every song written from 1970 to 1989.


Jens Schuster

Jens Schuster

Senior Director Franchising

My business ethics are dominated by two major factors: authenticity and passion. Managing the Lufthansa City Center franchise network implies exactly that. Our franchisees feature the best group of go-to persons in their respective regions, countries and cities related to travel. We generate solutions and new business opportunities, which make our net of passionate LCC entrepreneurs across 90 countries and cultures work.

Jens is an avid runner and a dedicated live-music and concert follower.

Siiri Palisaar

Senior Director Business Development

At Lufthansa City Center, I see everything that has been important for me in my professional career: a global brand in a vibrant industry, passionate people with creative minds and truly international culture. I have been fortunate to have worked in various departments of our headquarters and I appreciate the profound insights I have gained during my 15 years in the company. I absolutely believe in the power of our unique franchise system, which is reflected in our steady growth with our travel agencies and our customers.

Siiri's name is from Estonia, but she likes to take credit for Apple's inspiration.